Growth and future-proofing for Birmingham Botanical Gardens
The Disconnect
Meet Birmingham Botanical Gardens. One of the Midlands’ best loved attractions since 1832, they know the value of both tradition and innovation. With an aging traditional phone system in place, the team were keen to upgrade but concerned that embracing cloud technology would be an expensive, complicated process. Their handset manufacturer had withdrawn from the market, so new hardware and upgrades were no longer available when a routine fault caused a system crash. The team were forced into a full upgrade at short notice and needed a cost-effective solution with a quick turnaround and minimal downtime.
The Answer
After the crash, the team reached out to Connaught to help find the best solution quickly. We knew that Xelion, our cloud-based system would be a great fit, offering all features as standard with no bolt on costs.
Obsolete phones were replaced with a combination of brand new handsets, softphones and mobile apps to streamline their telephony, all installed onto the existing internet infrastructure for a seamless transition.
Our expert engineering team got a working system up and running in four hours, keeping everyone connected, while free calls and an inclusive subscription meant the team ended up making a saving too.
The Results; Loud and Clear
After the crash, the team reached out to Connaught to help find the best solution quickly. We knew that Xelion, our cloud-based system would be a great fit, offering all features as standard with no bolt on costs.
Obsolete phones were replaced with a combination of brand new handsets, softphones and mobile apps to streamline their telephony, all installed onto the existing internet infrastructure for a seamless transition.
Our expert engineering team got a working system up and running in four hours, keeping everyone connected, while free calls and an inclusive subscription meant the team ended up making a saving too.
